Outsourcing to touch $2.69 billion by 2016 in the region
The outsourcing industry in the MENA region is expected to grow at a compound annual growth rate (CAGR) of approximately eight percent for the period 2009-2016 with market revenues touching US$2.69 billion, according to global consulting firm Frost & Sullivan. The emergence of the Middle East and North Africa (MENA) region as an ideal off-shoring location for companies in both Europe and Asia is the key factor driving the industry’s growth. Annual Arab Outsourcing Conference supported by TCQ Triangle, examined topics such as outsourcing successes and challenges, vested outsourcing, opportunities in outsourcing, leveraging talent, driving innovation, outsourcing strategically for sustainable competitive advantage, as well as outsourcing risk and governance, running shared services organisations in MEA and creating effective SLAs.
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